Quality Service, Integrity and Customer Satisfaction.
At Dee-Way Towing, we pride ourselves on being a leader in providing reliable and courteous towing services throughout the entire transaction. Our mission is to establish lasting relationships with our customers by exceeding their expectations and gaining their trust through excellent service by every member of our team. Whether you're dealing with a broken-down vehicle or a large fleet of commercial vehicles, we aim to be your one-stop solution for all your towing needs.
Services
Dee-Way Towing offers a wide range of services to cater to your unique needs. From 24-hour towing to flatbed towing, light duty towing, local towing, and owners' request towing, we have got you covered. Our fleet of vehicles is equipped with the latest technology and tools to ensure that your vehicle is towed safely and efficiently. We also provide roadside assistance, including jump-starts, tire changes, and winching services. In addition, our team of skilled professionals is trained to handle special situations, such as parking garage recoveries, statewide towing, and accident response towing.
Our Fleet
Our fleet of vehicles is designed to handle a variety of situations, from light-duty towing to heavy-duty hauling. We have flatbed trucks, wreckers, and recovery vehicles that are equipped with the latest technology and tools to ensure that your vehicle is towed safely and efficiently. Our team of drivers is highly skilled and trained to operate our fleet of vehicles, and we take pride in our ability to deliver exceptional service to our customers.
Tow Agreements & Laws
At Dee-Way Towing, we understand the importance of complying with local and state laws regarding towing. We have a comprehensive knowledge of tow agreements and laws, and our team of professionals is trained to handle all aspects of towing, from accident response to storage and transport. We also offer auction services, including auctions dates, auction inventory, and FAQs, to help our customers navigate the towing process.
History
Dee-Way Towing was founded in 2010 with a mission to provide exceptional towing services to the community. Our team of professionals is dedicated to delivering quality service, integrity, and customer satisfaction. We have established a reputation for being reliable, courteous, and professional, and we pride ourselves on our ability to exceed our customers' expectations.
Exceptional Customer Service
DeeWay Towing has received an overwhelming number of positive reviews, with a perfect 5-star rating from almost every reviewer. The company has demonstrated exceptional customer service, with friendly and professional staff, including drivers, dispatchers, and customer service representatives. Many customers have praised the quick response times, efficient service, and courteous treatment they received from DeeWay Towing.
Professional and Knowledgeable Drivers
The drivers employed by DeeWay Towing have also received high praise, with many customers commending their professionalism, knowledge, and expertise. Drivers like Austin, Darren, and Henry have gone above and beyond to ensure customer satisfaction, often providing additional assistance and support when needed.
Competitive Pricing and Transparency
Several reviewers have appreciated the competitive pricing and transparency offered by DeeWay Towing, with some even praising their honesty and fairness. Jay, in particular, has been commended for his honesty and willingness to provide a fair price.
Communication and Resolution
DeeWay Towing has also demonstrated excellent communication and resolution skills, with many customers appreciating the prompt response to their calls, the transparency regarding the service, and the resolution of any issues that may have arisen during the service.
One Negative Review
Unfortunately, one reviewer, Connie Lee, had a less than satisfactory experience with DeeWay Towing. She reported being treated rudely by a customer service representative, Ms. Everett, who refused to provide details about the tow and storage of her van. While this experience was unfortunate, it is reassuring to know that DeeWay Towing takes customer complaints seriously and may take steps to address these issues.
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