Trust. Depended. Delivered.
At Adams Towing, we understand that emergencies happen, and that often means dealing with unexpected vehicle issues on the road. We're dedicated to providing fast, reliable, and affordable towing services to the Jacksonville, FL area.
1. Auto Recovery
When your vehicle breaks down or becomes disabled, our experienced team can safely recover it and tow it to the location of your choice. We handle all types of vehicles, from cars and SUVs to trucks and motorcycles.
2. Car Lockout Service
Been locked out of your car? Don't worry, we're just a phone call away. Our skilled technicians will arrive promptly and unlock your vehicle without damage, ensuring you get back on the road in no time.
Why Choose Adams Towing?
- Fast and Reliable Service: We understand the importance of getting you back on the road quickly and efficiently. Our response times are among the fastest in the area.
- Professional and Courteous Drivers: Our team of experienced drivers is courteous, respectful, and committed to providing a safe and secure handling of your vehicle.
- Competitive Pricing: We believe in transparent and fair pricing, and we offer competitive rates for all of our services.
- 24/7 Availability: Emergencies can happen at any time, which is why we offer 24/7 emergency service.
- Customer Satisfaction Guaranteed: Our commitment to customer satisfaction is reflected in our excellent online reviews and testimonials.
More than just a towing company, we're here to help you get back on the road and get back to your day with minimal stress and anxiety. Call us today, and let us demonstrate why we're Jacksonville's trusted towing service.
Unprofessionalism and Poor Customer Service
Multiple reviewers experienced unprofessional behavior from the company's staff, including rudeness, condescension, and a lack of remorse. Some reviewers reported being laughed at and taken advantage of, while others were met with resistance and disrespect.
Overcharging and Misinformation
Several reviewers claimed to have been overcharged for services, with some being quoted one price and then charged almost double. Others reported being misled about the company's policies and procedures.
Damage to Vehicles
A few reviewers reported damage to their vehicles while in the company's custody, including dead batteries and stolen tools.
Poor Driving Habits
One reviewer reported witnessing a company driver running a stop sign and almost causing an accident.
Racism and Discrimination
One reviewer alleged that they experienced racist behavior from a company staff member, including being met with screaming and threats.
Positive Experiences
On the other hand, some reviewers reported positive experiences with the company, including friendly and fast service, helpful staff, and reasonable prices.
Mixed Reviews on Towing Services
Reviews of the company's towing services were mixed, with some reviewers reporting good experiences and others reporting poor service, including issues with vehicles being dropped off in inconvenient locations.
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