A Trusted Local Provider of Quality Towing and Roadside Assistance Since 1989
Tip Top Tow Service has proudly served the Santa Monica community for over 30 years, providing fast and reliable towing and roadside assistance services. Family-owned and operated, we prioritize professionalism, affordability, and customer satisfaction in everything we do.
Towing Services
- Immediate response towing for all types of vehicles, including sedans, SUVs, trucks, and motorcycles.
- Specialized towing services for heavy vehicles and equipment.
- Assistance with illegally parked cars.
Roadside Assistance
- Emergency fuel delivery.
- Flat tire repair or replacement.
- Battery jumpstart.
- Lockout assistance.
- Assistance with minor mechanical issues.
Additional Services
- Weekly Santa Monica auto auction featuring a wide range of vehicles.
- Fast and affordable freeway roadside assistance covering all major freeways in the area.
What Sets Us Apart
- Experienced and Professional Team: Our team of experienced and certified towing operators are dedicated to providing safe, reliable, and efficient service.
- Reliable and Responsive: We understand the importance of prompt assistance, and our dispatch center is operational 24/7 to ensure rapid response times.
- Quality Service at Affordable Prices: We offer competitive rates and work with most major insurance providers for direct reimbursement.
- Active Community Involvement: Strong commitment to supporting local organizations and initiatives that enhance the quality of life in Santa Monica.
Fraudulent and Misleading Practices
Tip Top Tow has been accused of fraudulent and misleading practices by several reviewers. Many customers have reported that the company damages their vehicles, steals items from impounded cars, and provides false information to customers. Some reviewers have even reported that the company's owner is involved in illegal activities such as selling cars under the table and falsifying smog tests.
Poor Customer Service
The company has also been criticized for its poor customer service. Reviewers have reported being given incorrect information by the staff, being charged exorbitant fees, and having to deal with rude and unprofessional employees. Many have reported feeling disrespected and mistreated by the company's staff, including the manager.
Some Positive Reviews
However, not all reviews are negative. One reviewer, Cris Sandoval, reported having a positive experience with the company, specifically with the employees Leonard and Jimmy. According to Sandoval, the two employees were helpful and knowledgeable, and he would recommend the company to others.
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