Call Ronnie's Towing for All Your Towing Needs in RI
A Trusted 24/7 Roadside Assistance Service in Los Angeles
South Towing stands out as a reliable provider of roadside assistance services in the vibrant city of Los Angeles. Founded on the principle of unwavering customer care and swift response times, we are dedicated to delivering unparalleled peace of mind to residents and visitors alike.
Our Expertise and Services
Our team of certified and experienced professionals offer a comprehensive range of services to address any roadside emergencies you might encounter. Whether you're dealing with a flat tire, a dead battery, or an empty fuel tank, we're just a call away.
Here's what you can expect from South Towing
- Emergency Towing: Quick response and secure transportation for all types of vehicles.
- Flat Tire Assistance: Efficient tire changes performed by certified technicians.
- Battery Jumpstart: Reliable jump-starts to get your vehicle started in no time.
- Fuel Delivery: Prompt delivery of fuel to overcome those empty tank situations.
- Vehicle Lockout Assistance: Efficient and respectful unlocking of your vehicle when keys are lost or locked inside.
- Towing and Recovery: Comprehensive towing services for all types of vehicles, including light-duty, heavy-duty, and motorcycles.
- Roadside Assistance: Comprehensive support for all your unexpected emergencies on the road.
Quality You Can Trust
Our dedication to customer satisfaction is evident in our unwavering commitment to transparency and affordability. We:
- Provide clear and upfront pricing before any service.
- Never charge hidden fees or taxes.
- Maintain open communication and update you throughout the process.
- Dispatch qualified technicians promptly, usually arriving within 30 minutes.
Experience the South Towing Difference
At South Towing, we believe in exceeding expectations by offering:
- Responsive customer service representatives available 24/7.
- A team of highly skilled and certified technicians.
- Unwavering dedication to safety and efficiency.
- Competitive pricing and insurance acceptance.
Experience reliable roadside assistance from South Towing. Call us today and discover the difference!
Disappointing Customer Service Experience
Many customers have expressed frustration and disappointment with the service they received from South Towing. Several reviewers have reported long wait times, from 4 hours to over 2.5 hours, without any clear communication about the estimated arrival time or the status of their tow. Some have been told that their drivers are unable to arrive due to "truck breakdowns" or "overheating, " which has led to accusations of scams and poor professionalism.
Fake Estimates and Hidden Fees
Some customers have complained about false estimates and hidden fees. One reviewer was told that a tow would take 35-45 minutes but ended up waiting for 1 hour and 20 minutes, only to be charged an additional $55 cancellation fee. Another reviewer was quoted a price of $90 but was charged $290, with the owner even cursing them out.
Poor Communication and Disregard for Customer Needs
Several reviewers have reported poor communication and a lack of respect for their needs. One reviewer was kept on hold for 20 minutes before being told that their driver was unavailable, and another reviewer was told that their driver was on the freeway but ended up waiting for 30-40 minutes.
Red Flags and Scare Tactics
Some reviewers have expressed concern about the company's practices. One reviewer was told that they would need to pay for the tow upfront, while another reviewer was threatened with a $150 cancellation fee. Others have reported being told that their cars were not salvageable or that they needed to pay for unnecessary repairs.
Positive Experiences
Unfortunately, very few reviewers have reported positive experiences with South Towing. However, two reviewers have praised the company's quick and friendly service. One reviewer was helped by a driver named Joe or Joel who was "super nice and friendly, " and another reviewer reported a hassle-free experience with no issues or hidden fees.
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