At Russell's Towing of Stanton, CA, we take pride in providing our customers with prompt, reliable, and honest services. With over decades of experience in the towing industry, our team is dedicated to ensuring that you receive the best towing solutions for all your needs. Whether you need a simple roadside assistance or a medium to heavy-duty towing service, we're here to help.
Our Services
We offer a wide range of services to cater to your towing needs, including:
- Light Duty Towing: Servicing Southern California, we provide local and long-distance towing services for compact cars, minivans, panel trucks, and more. Our expert drivers will ensure that your vehicle is safely and efficiently transported to its destination.
- Medium-Heavy Duty Towing: For larger commercial vehicles, our experienced team will tow Class 4, Class 5, Class 6, Class 7, and Class 8 vehicles, including large commercial trucks and buses.
- Antique Car Transfers: With expert care and handling, our team will transport your antique vehicle safely and securely, ensuring that it arrives at its destination in pristine condition.
Why Choose Russell's Towing?
- Fully Certified Tow Truck Drivers: Our team is composed of certified tow truck drivers who understand the importance of handling your vehicle with care and professionalism.
- Reliable and On-Time Service: With decades of experience, we pride ourselves on being always available and prompt, ensuring that your towing needs are met promptly and efficiently.
- Transparent Pricing: We provide accurate estimates and offer flexible pricing options, including flat rates or hourly rates, to ensure that you'reatisfied with our services.
At Russell's Towing of Stanton, CA, our commitment to excellence, combined with our extensive experience and professional team, makes us the go-to choice for all your towing needs. Whether you're stranded on the side of the road or need assistance with a large commercial vehicle, we're here to help. With our 24/7 availability and localized service, you can trust that our team will be there for you, rain or shine.
Overall Satisfaction: The reviews of Russell's Towing Company are mixed, with some customers expressing satisfaction with the service and others complaining about the company's professionalism, quality of service, and treatment of customers.
Service Quality: Many customers praised the quick and efficient service provided by Russell's Towing, citing friendly and professional staff. Several reviewers mentioned specific drivers who went above and beyond to help them, such as Mike and Tony. However, others had negative experiences with lazy or uncaring drivers.
Communication: Some reviewers mentioned difficulties in communicating with the company, including hang-ups and rudeness from the owner, Russell. This led to frustration and dissatisfaction with the service.
Property Damage: Several customers reported damage to their vehicles during towing, including scratches, dents, and dirty hands touching their cars.
Professionalism: The company's professionalism was called into question by some reviewers, who felt that the owner was dishonest and lacked compassion for customers. One reviewer claimed that the owner was rude and hung up on her during a phone call.
Value: While some reviewers felt that the prices were reasonable, others were dissatisfied with the costs and felt that they were being taken advantage of.
Recommendations: Based on these reviews, it appears that some customers would recommend Russell's Towing to others, while others would advise against using the company.
Be the first to review Russell's Towing.
Write a Review
