Reliable Towing and Roadside Assistance, Every Time, Day or Night
Five Star Towing provides comprehensive roadside assistance and towing services to drivers throughout the Long Beach area. Founded on the principles of reliability, efficiency, and honesty, we've become the trusted partner for countless residents and visitors alike.
Our Services
Our team of certified technicians offers a complete range of services to address any roadside emergencies you might encounter:
- Emergency Towing: Rapid response for situations like broken down vehicles, flat tires, and locked keys.
- Roadside Assistance: Assistance with tire changes, fuel deliveries, jumpstarts, and lockouts.
- Heavy-Duty Towing: Specialized services for larger vehicles like trucks, trailers, and construction equipment.
- Flatbed Towing: Secure transportation for vehicles with serious mechanical issues.
- Towing Services: Comprehensive solutions for all towing needs, local or long-distance.
Reliable and Responsive
We prioritize efficiency and responsiveness. Our dispatch center operates 24/7, ensuring that help is just a phone call away. Our average arrival time is an impressive 30 minutes, ensuring you get the support you need quickly and efficiently.
Honest and Transparent Pricing
At Five Star Towing, we believe in upfront and honest pricing. We provide clear and competitive rates for all our services, and we offer direct billing options for insurance claims. You'll never be confronted with hidden fees or unreasonable charges.
Customer-Focused Care
Our dedicated team is committed to providing exceptional customer service. We treat every client with respect and understanding, offering personalized attention and clear communication throughout the process.
Serving the Long Beach Community
Five Star Towing is proud to call Long Beach our home. We actively support the community and are dedicated to providing reliable and trustworthy services to our neighbors.
Contact Five Star Towing today and experience the difference!
Overwhelming Experience with Five Star Towing
The majority of reviewers have had a positive experience with Five Star Towing, praising the company's quick, efficient, and helpful service. Several reviewers have highlighted the professionalism and cooperation of the drivers, with some even offering personal recommendations. The company has received 5-star ratings from a majority of reviewers, with only a few negative comments.
On the other hand, a significant number of reviewers have shared negative experiences with the company. Some have reported being left stranded, waiting for hours for a tow truck that never arrived. Others have been charged excessive rates, with some even receiving multiple calls from the company without resolution. The lack of professionalism and poor communication has been a common theme in these negative reviews.
Major Issues with Service and Communication
The majority of negative reviews have centered around issues with service and communication. Reviewers have complained about being charged excessive rates, waiting for hours for a tow truck that never arrived, and being treated poorly by company representatives. Some have reported being left stranded in a dangerous location, while others have been forced to wait for hours without any update on the status of their tow.
Conclusion
Five Star Towing has received mixed reviews, with a significant number of reviewers praising the company's quick and efficient service. However, a majority of the negative reviews have centered around issues with service and communication, with some reviewers even reporting being left stranded or being treated poorly by company representatives.
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