Business Details
25 Years
experience
Emergency
services
24/7 Roadside Assistance & Towing Services
Since 2001, Todd's Towing has established itself as a trusted provider of medium-duty towing and roadside assistance services across Upstate New York. Our commitment to fast, courteous service has made us a preferred choice for drivers facing emergencies, with a focus on minimizing stress during critical moments. As a BBB-accredited business and AAA/Geico provider, we maintain rigorous standards through certified drivers and well-maintained equipment. Our four-truck fleet delivers 24/7 response capabilities for local and long-distance towing, flatbed recovery, and specialized services like winching and fuel delivery. We prioritize customer satisfaction through transparent communication, competitive pricing, and adherence to industry safety protocols.Our service area spans Rochester to Syracuse, covering Macedon, Webster, Penfield, Ontario, and Fairport. By combining technical expertise with compassionate service, we aim to transform challenging roadside experiences into positive outcomes. Our team's extensive training ensures proper handling of AWD vehicles and complex recovery situations. With two strategically located facilities in Webster and Macedon, we guarantee rapid response times while maintaining flexibility for extended service regions. Our reputation for reliability has been built through consistent delivery of professional towing solutions since our founding.
Services
Towing Services
Roadside Assistance
Flatbed Towing
Lockout Services
Jump Start Services
Flat Tire Repair
Fuel Delivery
Winching Services
Commercial Towing
RV Towing
Details
- Year established: 2001
Highlights and features
- 20+ years of specialized towing experience in Upstate New York
- Certified drivers trained in emergency response protocols
- Four modern trucks maintained to industry safety standards
- 24/7 availability with rapid response times guaranteed
- Preferred provider status with AAA and Geico insurance networks
Associations and certifications
- Better Business Bureau
- AAA
- Geico
What people say
100% recommend
Fast friendly service
Affordable prices
Incredibly friendly staff
Extremely kind technicians
Services
Towing Services
Todd's Towing offers comprehensive towing solutions for cars, trucks, SUVs, and commercial vehicles. Our fleet includes flatbed trucks for safe transport of AWD vehicles and damaged automobiles. Available 24/7 for local and long-distance towing needs across Upstate New York. Our certified drivers follow strict safety protocols during vehicle recovery operations.
Roadside Assistance
We provide immediate roadside assistance including jump starts, lockout services, and flat tire changes. Our technicians carry specialized equipment to handle fuel delivery, winching operations, and vehicle extractions from challenging terrain. Services available 24 hours daily with rapid response times guaranteed across our service areas.
Flatbed Towing
Our flatbed towing service safely transports vehicles that cannot be towed using conventional methods. Ideal for accident-damaged cars, AWD vehicles, and specialty equipment. The service includes secure loading/unloading procedures and padded restraints to prevent transport-related damage during transit.
Lockout Services
Todd's Towing offers professional lockout services for all vehicle types. Our technicians use non-invasive tools to unlock cars without damaging locks or windows. Available for passenger vehicles, trucks, and commercial fleets with same-day service guaranteed across our service region.
Fuel Delivery
Emergency fuel delivery service provides 5 gallons of gasoline or diesel to stranded motorists. Our technicians transport fuel safely to your location with proper containment measures. Service includes vehicle compatibility checks and safe refueling procedures to prevent engine damage.
Questions
What types of vehicles can you tow?
We handle cars, trucks, SUVs, RVs, commercial vehicles, and specialty equipment using appropriate towing methods.
Are you available for emergency service at night?
Yes, our 24/7 service operates 365 days a year with immediate dispatch for emergency situations.
What payment methods do you accept?
We accept cash, checks, MasterCard, and Visa for all towing and roadside assistance services.
Do you service areas outside Webster?
Yes, we serve Macedon, Penfield, Ontario, Fairport, and surrounding areas in Upstate New York.
Are your drivers certified?
All our drivers are certified professionals with specialized training in emergency towing procedures.
How quickly can you respond to a service call?
Our average response time is under 30 minutes for local service calls during regular operations.
