Business Details
48 Years
experience
Emergency
services
Your Trusted 24/7 Towing Partner in Rochester, NY
Ricci's Towing Service Towing Service is a third-generation family-owned business established in 1978, dedicated to providing reliable and professional towing and roadside assistance. Our 24/7 service operates with a commitment to prompt response times and customer satisfaction, utilizing a fleet of specialized tow trucks capable of handling vehicles up to 12 tons. We offer flatbed towing, heavy truck towing, motorcycle towing, and heavy equipment hauling for both local and long-distance needs. Our team personally answers calls and prioritizes safety and efficiency in every service. We provide free towing for junk car pick-ups and collaborate with law enforcement agencies across Monroe, Wayne, Ontario, and surrounding counties.With decades of experience, we have built a reputation as Rochester's largest AAA service provider, serving areas including Rochester, Henrietta, Brighton, and Victor. Our services extend to emergency gas delivery, jump starts, lockout assistance, and tire changes, ensuring comprehensive roadside solutions. Customer testimonials highlight our professionalism, speed, and courteous service, reflecting our dedication to excellence. We maintain modern equipment and trained technicians to handle diverse towing challenges, from vehicles stuck in mud to complex recoveries. Our focus remains on delivering trustworthy, community-centered service that meets the evolving needs of drivers in the region.
Services
Car Towing
Flatbed Towing
Emergency Towing
24-Hour Roadside Service
Motorcycle Towing
Fuel Delivery
Lockout Assistance
Tire Change
Heavy Equipment Hauling
Junk Car Removal
Details
- Year established: 1978
Highlights and features
- We offer 24/7 roadside assistance with rapid response times across Rochester and surrounding areas.
- Our third-generation family-owned business has served the community since 1978 with proven expertise.
- We provide free towing for junk car pick-ups, reducing costs for our customers.
- Our fleet handles vehicles up to 12 tons, including cars, trucks, motorcycles, and heavy equipment.
- We collaborate with law enforcement agencies across multiple counties for added reliability and trust.
Associations and certifications
- AAA
What people say
Awesome experience
Super polite
Quick to arrive
Professional and personable
Great conversation
Services
Car Towing
Our car towing service handles standard vehicles up to 6-ton capacity using flatbed trucks. We provide local and long-distance transport with secure loading and unloading. Customers praise our promptness, with 15-minute average response times for standard requests.
Flatbed Towing
Specialized flatbed towing accommodates vehicles up to 12,000 lbs using state-of-the-art equipment. Ideal for damaged or high-value vehicles requiring secure transport. Our fleet includes heavy-duty wreckers for commercial truck towing and recovery operations.
Emergency Towing
Available 24 hours daily for urgent towing needs including accident recovery and vehicle extractions. Our rapid response team handles roadside emergencies like mud extractions with average 10-minute arrival times. Emergency gas delivery and jump starts available.
Motorcycle Towing
Specialized motorcycle towing uses dedicated equipment to protect delicate vehicles during transport. Our trained technicians handle all motorcycle types with care, ensuring secure loading and damage prevention during recovery operations.
Roadside Assistance
Comprehensive roadside assistance includes lockout service, tire changes, and battery jump starts. Our technicians carry modern tools for safe door opening and evaluate spare tire condition during service calls. Emergency fuel delivery resolves empty tank situations promptly.
Questions
What towing services do you offer?
We provide car towing, flatbed towing, motorcycle towing, heavy truck towing, and heavy equipment hauling for local and long-distance needs.
Are you available 24/7 for emergencies?
Yes, our 24/7 emergency towing service responds to roadside crises at any hour with rapid dispatch and specialized equipment.
Do you assist with vehicle lockouts?
Yes, our trained technicians handle car lockout situations using modern tools to safely open doors without damage.
What areas do you service?
We serve Rochester NY and surrounding areas including Henrietta, Brighton, Victor, and Macedon within Monroe County and adjacent regions.
Do you offer free services?
Yes, we provide free towing for junk car pick-ups as part of our community-focused service offerings.
How quickly do you respond?
Our average response time is 10-15 minutes for standard roadside assistance calls in the Rochester area.
