At USA Road Service, we understand that your business depends on the mobility of your trucks and fleets. When mechanical issues arise, every minute counts. That's where we come in - providing comprehensive and efficient truck and trailer repair and roadside assistance services to keep you rolling.
Dedicated to Excellence
Our team of skilled technicians has years of experience handling all aspects of truck and trailer repair and maintenance. We are committed to providing:
- Fast response times: We understand the importance of getting back on the road quickly, so we dispatch technicians promptly.
- Exceptional service: Our technicians are courteous, respectful, and dedicated to providing exceptional customer service.
- Quality workmanship: We use only high-quality parts and perform thorough repairs to ensure your satisfaction.
Comprehensive Services
We offer a comprehensive range of services to meet all your needs, including:
| Truck Repairs:| Trailer Repairs:| AC Repairs:| On-Site Services:**|
|-----|-----|-----|-----|
| Engine repair | Hitch & coupling repair | Compressor repair | Oil changes |
| Transmission repair | Brake repair | Leak detection & repair | Lube changes |
| Electrical repair | Tire repair & balancing | Freon recharge | Alignments |
| Clutch repair | Alignment & suspension repair | DEF/AdBlue treatment | Roadside assistance |
More than just repairs
Beyond simply fixing your truck, we also offer:
- Fleet services: We can tailor a customized plan for your fleet to minimize downtime and maximize efficiency.
- Storage facilities: We offer secure storage for your vehicles when needed.
- Comprehensive inspections: We perform annual federal inspections to ensure your vehicles meet all safety and compliance requirements.
Customer Focused
Our commitment to customer satisfaction is paramount. We are dedicated to:
- Providing clear communication and updates throughout the process.
- Addressing your concerns and answering your questions respectfully.
- Offering competitive rates and transparent billing.
Partner with USA Road Service for reliable, professional truck and trailer repair and roadside assistance services. Contact us today for a quote or to learn more about our services!
Quality of Service
USA Road Service of Miami has received overwhelmingly positive reviews from customers, with most ratings being 5 stars. Customers have praised the company for providing timely and effective solutions to their truck repair needs. Mechanics have been described as knowledgeable, professional, and courteous, taking the time to explain options and keep customers updated throughout the repair process.
Speed and Convenience
Reviews have highlighted the company's ability to quickly respond to calls, with some customers even receiving same-day service. This has been particularly beneficial for commercial clients who rely on their vehicles for daily operations.
Cost
Many customers have praised the company's competitive pricing, describing it as "genuine" and "reasonable." This has led to a strong reputation for value and affordability.
Exceptions
Unfortunately, not all reviews have been positive. A few customers have experienced poor service, including delays and subpar workmanship. One customer reported significant damage to their vehicle after using the company's car carrier service, while another customer received incomplete or shoddy repairs.
Negative Experiences
Two customers specifically mentioned that they would not recommend the company due to poor quality work, laziness, or unresponsiveness. Another customer expressed frustration with the company's car carrier service, which resulted in damage to their vehicle.
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