At Monster Towing & Auto Recovery, we take pride in being a family-owned business that has been serving the greater Miami area for over two decades. With over 20 years of experience, we have successfully completed over 10,000 towing service calls and counting. Our mission is to provide prompt and quality service whenever you need it, 24 hours a day, 7 days a week.
Our Services
At Monster Towing & Auto Recovery, we offer a wide range of services to meet all your towing and roadside assistance needs. Our team of experts is trained to provide fast and professional service, with state-of-the-art equipment to ensure that your individual situation is dealt with in the most professional manner possible.
24-Hour Emergency Roadside Service
Are you stranded on the side of the road with a dead battery, flat tire, or locked-out of your vehicle? Our dispatch service is available 24 hours a day, 7 days a week, to provide you with the help you need. Whether it's a jump start, tire change, lock-out service, or towing, we're here to get you back on the road as quickly as possible.
Accident Towing & Roadside Assistance
Have you been involved in an accident and don't know what to do with your vehicle? We specialize in accident recovery and provide state-of-the-art equipment and well-trained operators to ensure that you receive prompt and efficient service at competitive rates. Whether you're dealing with a minor fender bender or a major accident, we're here to help you navigate the process and get your vehicle back to normal.
Towing Services
We offer a wide range of towing services to meet your specific needs. Our fleet of vehicles is well-maintained and equipped to handle everything from light-duty towing to long-distance towing. Whether you need to tow a motorcycle, RV, luxury car, or truck, we've got you covered. Our team of experts is trained to handle all types of towing services, from local to long-distance, with the highest level of professionalism and care.
Flat Bed Towing & Light & Medium Duty Towing
Whether you need to tow a small car or a large truck, we've got the equipment and expertise to get the job done. Our flatbed trucks and tow dollies are in excellent condition, ensuring a safe and secure towing experience.
Junk Car Removal
Have an old, abandoned vehicle taking up space on your property? We offer junk car removal services to responsibly dispose of your unwanted vehicle. Our team will tow the vehicle away and handle the disposal process for you.
About Our Company
At Monster Towing & Auto Recovery, we're committed to providing exceptional service, professionalism, and quality workmanship. Our team is dedicated to exceeding your expectations, and we pride ourselves on our ability to handle any towing and roadside assistance need.
Get in Touch
If you're in need of dependable towing services in Miami, Hialeah, and all of South Florida, please don't hesitate to call us. Contact us at 786-219-5914 or request a towing service online. We're here to help you with all your towing and roadside assistance needs.
Unreliable and Disreputable Business Practices
These reviews highlight a pattern of unreliable and disreputable business practices by this tow service company. The companies' inability to keep their promises and their tendency to exploit customers are common themes throughout the reviews.
Long Wait Times and Poor Communication
Several reviewers mention waiting for extended periods of time, including 5 hours, 3 hours, and over 2 hours, without any update on when their tow service would arrive. This lack of transparency and communication leaves customers frustrated and concerned.
Incorrect Information and Misleading Practices
The company seems to provide incorrect information to customers, such as providing a wrong address for towing services and claiming to be available to assist within a short period of time. This misinformation can cause significant inconvenience and financial loss for customers.
Aggressive and Shady Business Tactics
Some reviewers mention encountering aggressive and shady business tactics, including being towed without notice or permission, being asked to pay on the spot without receipts, and having prices changed without justification.
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