From Problem to Solution: Your Premier Towing and Transport Provider
A Family Legacy of Quality Service Since 1933
Eastwood Towing, Inc. has been a trusted name in Central Connecticut for over 80 years, providing prompt and reliable towing and transportation services to individuals, businesses, and government agencies. Founded by William (Bill) O. Messer in 1933, our family-owned and operated business has witnessed generations grow alongside the communities we serve.
Generations of Expertise
Our story begins with Bill, who started with a small repair shop and a tow truck, offering roadside assistance to local residents and law enforcement. His son, Charlie, joined the business and together they built Eastwood into a comprehensive towing and transport service. Today, Jim, Charlie's son, carries on the family legacy, leveraging his educational background and years of experience to expand our services and maintain the highest industry standards.
Diverse Services, Unwavering Commitment
Today, Eastwood Towing offers a diverse range of services to meet all your transportation needs, including:
- Emergency Towing & Recovery: Quick response for all types of vehicles, from motorcycles to tractor-trailers.
- Roadside Assistance: On-site solutions for flat tires, dead batteries, fuel problems, and lockouts.
- Transport Services: Reliable transportation for cars, equipment, and building materials.
- Heavy Duty Towing: Specialized services for large vehicles, including tractor-trailers and construction equipment.
Why Choose Eastwood Towing?
When you choose Eastwood Towing, you can expect:
- Prompt response: We understand the urgency of every situation, and respond quickly to all calls.
- Professionalism: Our skilled and certified operators are dedicated to providing courteous and reliable service.
- Diverse fleet: We have a variety of tow trucks and equipment to handle any situation.
- Generational expertise: Our deep understanding of the industry ensures you receive the best possible service.
Experience the Eastwood Difference
From our humble beginnings to our current status as a leading provider of towing and transport services, Eastwood Towing has built its reputation on integrity, reliability, and customer satisfaction. Contact us today and experience the Eastwood difference!
Good Experiences with Eastwood Towing
Many customers have had positive experiences with Eastwood Towing, citing professionalism, helpfulness, and excellent service from specific drivers such as Steve G., Herman, Stephen, and George. These drivers went above and beyond to assist with issues like towing, jump-starts, and tire changes, often in stressful or difficult situations. Several customers praised the company's prompt response times, competitive pricing, and courteous staff.
Negative Experiences with Eastwood Towing
On the other hand, some customers have had negative experiences with Eastwood Towing, reporting damage to their vehicles, refused service, and unprofessional behavior from drivers. Some customers felt that the company was lazy, unprofessional, and even scamming them.
Driver Performance
The performance of individual drivers seems to play a significant role in customer satisfaction. While some drivers, like Steve G. and George, received high praise for their professionalism and helpfulness, others were criticized for their behavior, such as the driver who refused to change a flat tire or the one who left a customer stranded without alternate options.
Company Response and Communication
Communication and response times from the company can also impact customer satisfaction. Some customers reported positive interactions with dispatchers and drivers, while others felt that the company was unresponsive or unhelpful in resolving issues.
