Business Details
50+ Years
experience
Emergency
services
Your Trusted Partner for Towing and Recovery Services
True's Towing & Recovery has been a trusted name in the towing and recovery industry since 1952, serving Southwest Michigan and Northern Indiana with unwavering dedication. Founded by Les True, our family-owned business spans four generations, with Ed, Rob, and Travis True ensuring seamless operations and customer care. Our team of trained professionals is equipped with state-of-the-art tools to handle light, medium, and heavy-duty towing, including specialized services like accident recovery, underwater extraction, and hazmat cleanup. We pride ourselves on 24/7 emergency response, direct communication with our team, and a commitment to resolving client issues efficiently. With locations in Dowagiac and Decatur, Michigan, we cover diverse terrains and scenarios, from motorhome to exotic car towing.Our reputation for reliability and personalized service has been built over decades of community engagement and consistent delivery of high-quality solutions. Customer testimonials highlight our promptness, fair pricing, and exceptional support during critical moments. As a family-operated enterprise, we prioritize transparency, ethical practices, and a customer-first approach in every interaction. Our goal is to provide peace of mind through rapid, professional assistance, ensuring clients are never left stranded. This legacy of trust and expertise continues to drive our mission to be the go-to towing and recovery service in the region.
Services
Light Duty Towing
Heavy Duty Towing
Accident Recovery
Motorcycle Towing
Secure Storage
Hazmat Cleanup
Flatbed Transport
24/7 Emergency Services
Exotic Car Towing
Load Transfer
Details
- Year established: 1952
Highlights and features
- We offer 24/7 emergency towing services with a dedicated team.
- Our family-owned business spans four generations of expertise.
- We provide rapid response for accidents, breakdowns, and specialized recovery.
- Our equipment handles all towing needs, from motorcycles to heavy-duty vehicles.
- We operate locations in Dowagiac and Decatur, covering Southwest Michigan and Northern Indiana.
What people say
Best Customer Service
Prompt chat response
Beyond fair price
Life savers
Quick 17-minute arrival
Services
Heavy Duty Towing
Our heavy-duty towing service specializes in large vehicles and equipment, utilizing advanced machinery for safe transport. Ideal for industrial clients and commercial fleets, this service ensures minimal downtime. Our teams expertise guarantees secure handling of oversized loads.
Accident Recovery
Trues provides rapid accident recovery, removing damaged vehicles from collision sites efficiently. Our trained professionals prioritize safety and speed, minimizing road disruptions. This service includes coordination with authorities and insurance providers for streamlined support.
24/7 Emergency Services
Available 24 hours a day, our emergency towing and recovery team responds to breakdowns and incidents instantly. Direct communication with operators ensures immediate dispatch, offering peace of mind during critical situations without reliance on automated systems.
Motorcycle Towing
Specialized towing for motorcycles, ensuring secure transport without damage. Our equipment accommodates all bike types, from cruisers to sport models. Riders benefit from prompt assistance, even in remote locations.
Hazmat Spills Cleanup
We handle hazardous material spills with certified protocols, containing and disposing of contaminants safely. This service protects environmental and public health, adhering to strict regulatory standards for industrial and commercial clients.
People
Les True
Founder
Les True established the company in 1952, laying the foundation for a family legacy of reliable towing services in Southwest Michigan.
Ed True
Owner
Ed True, son of founder Les, oversees business operations, maintaining the companys commitment to quality and community service since taking leadership.
Rob True
Operations Manager
Rob True manages daily activities, leveraging decades of experience to ensure efficient service delivery and customer satisfaction across all towing and recovery operations.
Travis True
Heavy-Duty Supervisor
Travis True specializes in heavy-duty towing, bringing technical expertise and hands-on leadership to complex recovery scenarios, ensuring client needs are met promptly.
Questions
What services does Trues Towing offer?
We provide light, medium, and heavy-duty towing, accident recovery, motorcycle transport, hazmat cleanup, secure storage, and 24/7 emergency assistance.
Do you operate outside Southwest Michigan?
Yes, we serve Northern Indiana and offer long-distance towing to accommodate client needs beyond our local area.
Are your services available at night?
Our team is available 24 hours a day, 365 days a year for emergencies, ensuring prompt response regardless of the time.
How quickly can you respond to an emergency?
Response times vary by location, but we prioritize urgent cases, with customers reporting arrivals as fast as 17 minutes.
Do you handle specialized vehicle recoveries?
Yes, we specialize in exotic cars, motorhomes, rollover accidents, and underwater or off-road extractions with tailored equipment.
