Your one-stop solution for all your towing and recovery needs
At Vic's Towing & Recovery, we are a family-owned and operated business that has been providing exceptional towing and recovery services to the St. Joseph County area for over 13 years. Our team of experts has decades of combined experience in the towing industry, giving us the knowledge and perspective to effectively resolve a wide range of automotive emergencies. Whether you're dealing with a dead battery, a flat tire, or an accident, we are here to provide fast, friendly, and reliable assistance when you need it most.
Our Services
At Vic's Towing & Recovery, we offer a comprehensive array of services to suit your needs. Our team is equipped to handle light-duty, medium-duty, and heavy-duty towing, as well as motorcycle towing, high-end vehicle transport, and long-distance towing services. Additionally, we provide 24-hour roadside assistance, equipment transportation, accident recovery, and impound services. Our licensed and certified technicians are available 24/7 to provide jump starts, tire changes, and lockouts, ensuring that you are never stranded for long.
Our Commitment to Excellence
At Vic's Towing & Recovery, we strive for excellence in every aspect of our business. Our team is highly trained and dedicated to providing exceptional customer service, ensuring that you receive the best possible resolution to your automotive emergency. We use state-of-the-art equipment to ensure that the job is done right, every time, and we work around the clock to provide emergency towing and recovery services 24 hours a day, seven days a week.
Our History
Vic's Towing & Recovery was founded in 2007 with a single truck, driven by a family's vision to provide premier towing and recovery services to the community. Over the years, we have grown and expanded our services to meet the evolving needs of our customers. Despite our growth, we remain committed to our core values of excellence, customer satisfaction, and community involvement. At Vic's Towing & Recovery, you can always count on prompt, reliable, and affordable service from trusted experts.
Overview of Vic's Towing Reviews
Vic's Towing has received a mix of positive and negative reviews from customers. While some customers have had positive experiences with the company, others have reported negative encounters.
Positive Experiences
Many customers have praised Vic's Towing for their prompt and professional service. They have been complimented on their friendly and respectful staff, including drivers and receptionists. Some customers have also appreciated the company's fair pricing and reliability.
Negative Experiences
On the other hand, some customers have had negative experiences with Vic's Towing. Some have reported unprofessional behavior from staff members, including rudeness and aggression. Others have been unhappy with the company's policies and practices, such as not allowing customers to retrieve their belongings from their vehicles. Some customers have also reported issues with billing and customer service.
Common Themes
Some common themes that emerge from the reviews include customer service, professionalism, and billing issues. Many customers have praised or criticized the company based on their experiences with these aspects of the business.
Be the first to review Vic's Towing & Recovery.
Write a Review