Your Towing & Roadside Assistance Specialist - Sacramento, CA
As a family-owned and operated business, Hirst Tow Services has been providing expert towing and roadside assistance services to the Sacramento, CA area for over 61 years. Since our inception in 1963, we have built a reputation for providing prompt, efficient, and professional services to our customers.
Our Services
At Hirst Tow Services, we understand that a car-related emergency can be a stressful and overwhelming experience. That's why we pride ourselves on our knowledge of towing and roadside assistance to get your car back on the road quickly and safely. Whether you're experiencing a simple issue like a dead battery or more complex issues like a traffic accident, we're here to help. Our team of expertly trained professionals will work with you to assess the situation and provide a solution tailored to your specific needs.
Our Services Include
- Towing Services: We offer a full range of towing services, including light duty towing, medium duty towing, and heavy duty towing, to ensure your vehicle is safely transported to your desired destination.
- Roadside Assistance: Our team is equipped to handle a range of roadside emergencies, including jump starts, fuel delivery, and lockout services.
- Accident Recovery: In the event of a traffic accident, our trained professionals will work with you to assess the situation and recover your vehicle to a safe location.
- Fleet and Contract Services: We also offer fleet and contract services to businesses and organizations, providing a range of towing and roadside assistance services tailored to meet your specific needs.
- Four-Wheel Drive Recovery: If you're dealing with a four-wheel drive vehicle, our expert team is equipped to recover your vehicle and get it back on the road.
Why Choose Us
At Hirst Tow Services, we pride ourselves on our commitment to customer satisfaction and our dedication to providing fast, efficient, and professional services. Our team is comprised of expertly trained professionals who are equipped to handle any towing or roadside assistance issue. Our goal is to ensure that your vehicle is safely and efficiently transported back to your desired destination, minimizing downtime and reducing stress.
Get in Touch
If you're in need of towing or roadside assistance services in the Sacramento, CA area, don't hesitate to contact us. Our team is available 24/7 to provide rapid assistance. Call us today at (916) 922-3089 or visit our location at 1710 Auburn Blvd, Sacramento, CA 95815.
Towing Services Issues and Concerns
Excessive Charges and Fees
Multiple reviewers have expressed frustration with being charged exorbitant fees for towing and storage services. Deborah C. was charged $400 to retrieve her stolen car, which she found outrageous. Ben Z. received a bill for over $2,000 for storage fees and other charges related to a car that was sold years ago. Steve B. was overcharged, and S. J. was charged double the normal rate because the call came from the police.
Poor Customer Service
Several reviewers have reported poor customer service experiences. S. T. described the woman at the front desk as "rude" and "short" in her answers. She seemed annoyed by his questions and refused to even look at him. Steve B. also mentioned poor customer service. Deborah C. was not notified about her car until Saturday and had to wait until Tuesday to pick it up, which added to her frustration.
Positive Experiences
On the other hand, Isabella F. had a positive experience with Hirst Tow, praising their quick response and efficient service. Natasha F. also gave five stars, citing reasonable rates and a smooth process despite the tow truck driver being stressed out.
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