Anything, Anywhere, Anytime
Who We Are
Since 1989, Five Star Towing & Transport, Inc. has proudly served the Elk Grove, Sacramento, and beyond communities. With a unwavering commitment to hard work, honesty, and reliability, we have become a trusted name in the towing and transport industry. Our skilled team is dedicated to providing efficient, reliable assistance 24/7.
Our Services
We offer a comprehensive range of services to meet all your towing, transport, and recovery needs, including:
* Light, medium, and heavy-duty towing
- Low Boy trailer services
- Roadside assistance
- Salvage recovery
Our Values
Our core values guide everything we do:
- Integrity: We are committed to honesty and transparency in all our interactions.
- Customer focus: Your needs are our top priority. We strive to provide exceptional customer service and prioritize your safety and satisfaction.
- Professionalism: Our team is highly trained and experienced, ensuring prompt and efficient service.
- Community involvement: We are proud to support local law enforcement agencies and contribute to the community we serve.
Why Choose Five Star Towing & Transport, Inc.?
- Decades of experience and proven track record
- Highly trained and certified technicians
- Responsive and reliable 24/7 service
- Transparent billing and clear communication
- Commitment to customer satisfaction and community involvement
Get the Reliable Assistance You Need
Whether you need emergency towing, roadside assistance, or transport services for your vehicle, Five Star Towing & Transport, Inc. is your trusted partner. Contact us today and experience the Five Star difference!
Overall Experience
The reviews are mixed, with some customers having an excellent experience with Five Star Towing, while others have had negative experiences.
Positive Aspects
- Prompt and Efficient Service: Many customers praised the quick response time and efficient service provided by Five Star Towing.
- Friendly and Helpful Staff: Several reviews mentioned the friendly and helpful attitude of the drivers and staff, who went above and beyond to assist customers.
- Excellent Customer Service: Some customers raved about the exceptional customer service they received, with staff being polite, courteous, and helpful.
Negative Aspects
- Damage to Vehicles: Two customers reported instances of damage to their vehicles while in the care of Five Star Towing, with one customer experiencing extensive damage and ongoing issues with claims.
- Unreliable Claims Process: One customer reported difficulties in getting compensation for damages, with the company initially offering to refund the towing fee but later retracting the offer.
Other Comments
- Initial Issues Resolved: One customer initially reported a negative experience, but updated their review to reflect that the issue was resolved satisfactorily.
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