Evergreen State Towing has proudly served the community for over 22 years, providing reliable and efficient towing services to residents and businesses in Spokane, Ritzville, and the surrounding areas. Our team of experienced professionals understand the urgency of every situation and are dedicated to resolving your concerns swiftly and efficiently.
Towing
- 24/7 emergency roadside assistance
- Vehicle recovery and impoundment
- Local and long-distance towing
- Flat tire change and tire changes
- Jump starts and battery assistance
Roadside Services
- Fuel delivery
- Lockout service
- Battery replacement
- Fluid top-up (oil, coolant, etc.)
Additional Services
- Vehicle inspections and consultations
What sets us apart
- Prompt response: We prioritize your needs and arrive quickly in emergency situations.
- Competitive rates: We offer transparent and competitive rates with no hidden fees.
- Professionalism and courtesy: Our team is friendly, respectful, and dedicated to providing exceptional customer service.
- Experience and expertise: We have extensive experience handling all types of towing and roadside situations.
A commitment to customer satisfaction
At Evergreen State Towing, we understand the importance of quick, dependable service. We strive to exceed expectations by providing:
- Clear communication and updates throughout the process
- Friendly and helpful staff who go the extra mile
- Transparent billing and competitive rates
- Secure and reliable transportation of your vehicle
Our Values
- Integrity: We uphold the highest ethical standards and operate with transparency and accountability.
- Customer Focus: Your needs are our top priority.
- Professionalism: We maintain a courteous and respectful attitude towards every customer.
- Community Involvement: We actively support and contribute to the communities we serve.
Exceptional Service and Customer Experience
The majority of reviewers praise the exceptional service and customer experience provided by Evergreen State Towing. Reviewers rave about the professionalism, kindness, and compassion shown by the towing operators, including Marlon, Levi, Ryan, Moe, and Leaf. They are commended for their prompt response, efficiency, and gentle handling of vehicles.
Standout Operators
Several reviewers single out specific operators for their outstanding service, including Marlon, who executed a recovery with minimal "stupid tax paid"; Levi, who showed genuine compassion towards a shaken accident victim; Ryan, who helped determine if a car was drivable; and Leaf, who towed a car out of a parking garage with precision and care.
Speed and Efficiency
Reviewers appreciate the speed and efficiency of the towing service, with many commenting on how quickly the operators arrived and handled the situation.
Negative Experience
One reviewer, Koozini, had a negative experience with Evergreen State Towing, citing a lack of warning or accommodation for towing a car from a vacant lot where they had parked for two years. They also mentioned that the signage was inadequate.
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