Reliable Roadside Assistance in Ypsilanti, MI
Bighouse Towing LLC proudly serves the Ypsilanti, MI community, offering comprehensive roadside assistance and expert repairs for all types of vehicles. Founded on the principles of prompt response, quality service, and client satisfaction, we're dedicated to becoming your trusted partner in times of automotive distress.
What Sets Us Apart?
Our team of experienced technicians and certified mechanics are equipped to handle a wide range of issues, from roadside emergencies to comprehensive vehicle repairs.
Emergency Roadside Assistance
- Flat tire changes
- Jumpstarts
- Fuel delivery
- Lockout assistance
- Battery replacement and installation
Mechanical Repairs
- Engine diagnostics and repairs
- Transmission troubleshooting and repair
- Electrical system repairs and diagnosis
- Suspension and exhaust system repairs
- Regular maintenance and inspections
Our Commitment
- Prompt response: We understand the importance of getting help quickly, which is why we respond to calls promptly and efficiently.
- Quality workmanship: Our skilled technicians use only high-quality parts and adhere to strict industry standards.
- Client communication: We provide clear and concise updates throughout the process, ensuring you are informed and involved every step of the way.
Our Values
- Integrity: We are committed to honesty, transparency, and fair pricing.
- Professionalism: We maintain the highest standards of customer service and conduct ourselves with courtesy and respect.
- Community Involvement: We support and contribute to the Ypsilanti community through local partnerships and volunteering.
Why Choose Bighouse Towing LLC?
- Experienced and certified technicians
- Wide range of services
- Prompt response times
- Quality workmanship
- Client-centered approach
- Competitive pricing
Towing Service Experience
Unreliability and Disappointing Experiences
Many reviewers reported negative experiences with Bighouse Towing, including long wait times, no-shows, and poor communication. Some customers were left stranded, and their vehicles were not towed to the requested location. Others reported being taken to the company's own repair shop instead of their preferred mechanic.
Unprofessional Behavior
Some reviewers encountered unprofessional behavior from the drivers and dispatchers, including the use of bad words and forceful tactics to take vehicles to the company's shop.
Positive Experiences
On a positive note, some reviewers reported excellent service from Bighouse Towing, including quick response times, helpful dispatchers, and professional drivers. Some customers appreciated the extra effort put in by the drivers to resolve their issues, such as replacing batteries and providing helpful tips.
Battery Service
The battery service provided by Bighouse Towing was praised by several reviewers, who appreciated the quick response and helpful advice provided by the technicians.
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