Your destination. Our priority.
At Star Towing & Recovery, we take pride in being Southeast Michigan's go-to towing and recovery company. With over 29 years of experience, we have established ourselves as a reliable and trustworthy partner for individuals and businesses alike. Our family-owned business was founded in 1993 with the singular goal of providing the very best in towing and recovery services. Over the years, we have grown substantially, with four locations in the downriver area and contracts with local municipalities. However, our strong commitment to the community, including individuals and businesses, has remained the same.
Our Services
We understand that accidents and breakdowns can happen at any time, which is why we offer a range of services to help you get back on the road. Our services include:
24 Hour Roadside Assistance
- Jump-starts and lockout services
- Fuel delivery and towing
- Vehicle recovery and recovery from accidents
- Flatbed towing and wheel lift towing
Equipment Transport
- Heavy equipment transport and towing
- Crane service for heavy lifting and moving
- Long-distance transport of equipment and vehicles
Long Distance Transport
- Long-distance transport services for vehicles and equipment
- Fast and reliable transport for businesses and individuals
- Competitive pricing and flexible scheduling
Police and Municipal Towing
- Police and municipal towing services for law enforcement and municipalities
- Secure and reliable storage facilities for impounded vehicles
- Efficient and courteous service
Private Property Impound
- Secure and reliable storage facilities for impounded vehicles
- Efficient and courteous service
- Competitive pricing and flexible scheduling
Resurfacing Projects
- Crane service for heavy lifting and moving
- Resurfacing projects for roads and highways
- Heavy equipment transport and towing
Crane Service
- Heavy lifting and moving for construction and industry
- Crane service for heavy equipment transport and towing
- Efficient and courteous service
Why Choose Star Towing & Recovery?
At Star Towing & Recovery, we pride ourselves on our commitment to providing the very best in towing and recovery services. Our experienced team of Wreckmaster-trained drivers, state-of-the-art equipment, and strong commitment to customer service make us the clear choice for individuals and businesses in Southeast Michigan.
Contact Us
If you require the best in towing and recovery services, please contact us today at (734) 241-3601 or customerservice@startowmi.com. We are here to help you 24/7.
Overview of Star Towing Reviews
Rates and Fees
Many reviewers expressed dissatisfaction with the high rates and fees charged by Star Towing. Some reviewers reported being charged exorbitant amounts for short distances, with one reviewer being charged $1875 for a 5-mile tow. Others mentioned being charged high rates for services such as unlocking a vehicle or roadside tire repair.
Professionalism and Customer Service
Some reviewers praised the professionalism and friendliness of the dispatcher and tow truck driver, while others reported poor customer service, including long wait times, unhelpful staff, and a lack of transparency.
Payment Issues
Several reviewers reported issues with payment, including being required to pay in cash and being unable to get change for large bills. One reviewer was even denied service because they were paying with small bills.
Towing Services
Reviewers reported mixed experiences with the towing services provided by Star Towing, including issues with the company's ability to accommodate special requests and provide timely service.
Red Flags
Some reviewers reported suspicious business practices, including the company's insistence on obtaining vehicle titles and alleged overcharging.
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