At Troy's Towing, we are dedicated to providing fast, reliable, and professional towing services to the entire Metro Detroit area. With over two decades of experience in the industry, we have built a reputation for excellence and customer satisfaction. Our team of experts is committed to providing top-notch services to individual drivers, car owners, and fleet operators alike.
Our Commitment to Excellence
At Troy's Towing, we understand the importance of timely assistance when you're facing vehicle breakdowns or accidents. That's why we pride ourselves on our 24/7 availability and rapid response time. Our state-of-the-art fleet of trucks ensures that your vehicle is transported with the utmost care, and our experienced drivers will ensure that your vehicle is transported safely and efficiently.
Our Services
We offer a wide range of services to cater to your specific needs. From fast accident recovery to auto towing and wrecker services, vehicle and equipment transport, lockouts, boost starts, tire changes, and junk car removal, our experts are here to assist you in any situation. We also provide secured storage options for your vehicle, both indoor and outdoor.
Our Expertise
Our team of experts is comprised of highly trained and experienced professionals who are dedicated to providing top-notch service. With years of experience in the industry, we have developed the skills and expertise to handle a variety of situations, from light to heavy-duty towing, including tractor towing, rig towing, semi towing, flat truck towing, U-Haul towing, and more.
Our Promise
At Troy's Towing, we pledge to deliver exceptional service, every time. We understand the importance of trust and commitment to our customers. Our promise is to provide timely assistance, clear communication, and a commitment to excellence in every aspect of our services.
Join Our Team
We are always looking for motivated and dedicated individuals to join our team of experts. If you are passionate about providing exceptional service and have a desire to make a difference, we invite you to apply today!
Contact Us
Don't hesitate to reach out to us for any assistance or inquiry. You can contact us at (313) 579-1TOW, or visit our website to learn more about our services and how we can assist you.
Overall Experience
Reviews of this company are mixed, with some customers expressing extreme dissatisfaction and others having positive experiences.
Negative Reviews
Several customers have reported unprofessional and scamming behavior from the company. One author claims that the company is "extremely unprofessional" and scams Detroit citizens, refusing to release vehicles to customers and towing their cars without justification. Another author recounts being treated rudely and disrespectfully by representatives, who refused to provide their names or help them retrieve their vehicles. He also reports being charged exorbitant fees for impound and towing services, despite providing proof of ownership and insurance.
Positive Reviews
On a more positive note, one author praises the professionalism and kindness of the staff, noting that the young ladies working there were "very polite" and "very professional". Another author reports having a good experience, despite some initial rudeness from the customer service staff, with a skilled tow truck driver impressing them by recovering their SUV from a flatbed without keys.
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