In The Spirit Of Service.
Dedicated to Providing Quality Towing and Roadside Assistance in Gilbert, Arizona
Tow Gilbert stands out as Gilbert, Arizona's leading provider of towing and roadside assistance services. With a team of experienced professionals and a fleet of reliable tow trucks, we deliver reliable and efficient assistance to residents and visitors alike. Whether you're facing a roadside emergency or require the transport of your vehicle, you can count on us.
Emergency Towing
- Immediate response to accidents and emergencies.
- Expertise in handling all types of vehicles, from sedans to heavy machinery.
Vehicle Towing
- Safe and secure transport of all makes and models of cars, motorcycles, and other vehicles.
- Specialized services for classic and luxury vehicles.
Roadside Assistance
- Assistance with dead batteries, jump starts, flat tire changes, fuel deliveries, and lockouts.
- Comprehensive roadside services tailored to your specific needs.
Specialized Services
- Motorcycle towing
- Flatbed towing for heavily damaged or disabled vehicles
- 24/7 availability for emergencies
Client-Focused Approach
At Tow Gilbert, we prioritize your safety, comfort, and satisfaction. Our team is highly trained and dedicated to providing exceptional customer service. We treat every customer with respect and compassion, understanding that every situation is unique.
Experience the Tow Gilbert Difference
- Experience and Expertise: Years of experience in the towing industry, ensuring efficient and professional service.
- Reliable Equipment: A modern fleet of tow trucks and roadside assistance equipment, maintained to the highest standards.
- Competitive Pricing: Affordable and transparent rates, tailored to your specific needs.
- Customer-Focused Service: Responsive communication, personalized attention, and a focus on your complete satisfaction.
Poor Customer Service
The majority of reviewers had extremely negative experiences with Tow Gilbert. Several authors mentioned being hung up on, including Caleb Ranweiler, Jessica V., Eden Jarman, Jared Bezzant, Brian C., Ashlee, Hans Larson, Jsport A., and Broady Allen. The reviewers described the customer service as rude, unprofessional, and lacking. Some authors, such as Levi The Boss, had a positive experience, but it was an outlier.
Communication Issues
Many reviewers faced challenges when trying to communicate with Tow Gilbert. Some reviewers reported difficulty getting a tow truck, including Jared Bezzant, who called back and was told that the driver wasn't available. Others experienced poor phone etiquette, such as Evelyn Robledo, who was told "oh well" without being offered a solution.
Trust Issues
Several reviewers were left feeling frustrated and distrustful of the company. Caleb Ranweiler, for example, felt that the company was dishonest and lied about their services. Similarly, Jessica V. and Hans Larson mentioned that the company's website advertised 24/7 service, but that was not the case. This lack of transparency eroded trust and left reviewers feeling disappointed.
Unreliable
Some reviewers reported that Tow Gilbert failed to deliver on their promises. Levi The Boss, for example, was worried about getting a tow truck for a reasonable price, but ended up getting a good service at a fair price. However, other reviewers had different experiences, such as Ashlee, who was told that the company was closed when it opened at 5 am.
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