Your Premiere Auto Repair Shop & Towing Service Company
E & L Service, Inc. has been proudly serving the Lapeer, Michigan area with comprehensive automotive care for over 40 years. Family-owned and operated, we have built a reputation for providing exceptional customer service, honest repairs, and reliable towing services.
Auto & Truck Repair
We work on all makes and models of cars and trucks, offering a wide range of services including:
- Routine maintenance and oil changes
- Engine and transmission repair
- Brake repair and replacement
- Electrical system diagnostics and repairs
- Suspension and steering repairs
- Diagnoses and repairs for all warning lights
Towing & Recovery
Whether you're stranded on the side of the road due to a flat tire, locked keys, or an empty fuel tank, our experienced towing professionals are available 24/7 to:
- Tow your vehicle to a safe location
- Change a flat tire
- Jump-start a dead battery
- Provide emergency fuel delivery
Our Commitment
At E & L Service, Inc., we are committed to:
- Transparency: We provide clear and upfront estimates before all repairs.
- Quality: Our certified technicians use only high-quality parts and apply industry best practices.
- Customer Service: We treat every customer with respect and provide personalized attention.
Customer Testimonials
"E & L Service saved the day! Their towing service was prompt and their technicians were incredibly skilled and helpful." - John K.
"I've been taking my vehicles to E & L for years and have always been impressed with their honesty, affordability, and professionalism." - Laura H.
Experience the E & L Difference
If you need reliable automotive repair, towing, or preventative maintenance in the Lapeer area, look no further than E & L Service, Inc. Contact us today and experience the difference!
Positive Experience
Many customers have had positive experiences with E & L, rating their service 5 stars. They praise the company for being quick, efficient, and friendly. Drivers are described as courteous and helpful, calling ahead to confirm appointments and providing updates on their arrival time. Customers appreciate the professional communication and the sense of relief they feel knowing their car is in good hands.
Excellent Service
The common theme among reviewers is the exceptional service provided by E & L. They highlight the company's prompt arrival, with some drivers showing up within 30 minutes of being called. Reviews emphasize the excellent communication, with customers appreciative of being kept informed about their service. Drivers are described as friendly, polite, and helpful, making a stressful situation easier to deal with.
Consistency
One reviewer noted that they had used E & L's services before without issue, and would consider returning again in the future. This suggests that the company has a reputation for consistency and reliability.
Negative Experience
Not all customers have had a positive experience with E & L. One reviewer reported that their car was damaged during the towing process, leading to a week-long delay in receipt of their vehicle. They express frustration with the lack of follow-up and resolution from the company.
Poor Professionalism
Another reviewer had a negative experience with a company representative, who came across as unprofessional on the phone. This reviewer mentions that they would not use the company again.
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