Your parking, our priority. We recover, you relax.
In The Ditch is a company driven by a deep understanding of the challenges faced by tow truck operators. We engineer and manufacture innovative solutions to enhance efficiency, safety, and profitability for professionals in the towing and recovery industry.
Our Mission
Our mission is to empower tow truck operators with the right tools and equipment to confidently handle any situation they encounter. We believe in creating reliable, durable solutions that maximize productivity and ensure the safety of both operators and the people they serve.
The In The Ditch Difference
With a focus on practical design and innovative features, we stand out from the competition in several ways:
- Unparalleled Versatility: Our products like the SidePuller side recovery system offer exceptional versatility, allowing operators to tackle diverse situations with ease.
- Modular Design: Our Pro Series tool boxes provide unparalleled customization with over 1,000 possible configurations, ensuring a tailored organization solution for every individual working style.
- Smart Engineering: We prioritize functionality and safety in every product, integrating features like remote locking and LED lighting for enhanced control and visibility.
Our Products and Services
We offer a comprehensive range of solutions covering various aspects of towing and recovery work:
- SidePullers & Accessories: Efficient and powerful winching systems for handling vehicles in precarious situations.
- Power Lock Remote Locking Toolbox: Securely manage and organize your tools with the convenient and reliable remote locking option.
- Pro Series Tool Boxes: Customizable and modular toolboxes designed to maximize storage and accessibility.
- Tool Box Accessories: Enhance your tool organization and functionality with LED lights, box trays, mounts, and brackets.
- X-Series Dollies: Durable and versatile dollies to simplify the handling of equipment and cargo.
- Dolly & Axle Mounts: Streamline storage and access to essential equipment with convenient mounting options.
Driven by Innovation
At In The Ditch, we are continuously driven by innovation and customer-focused engineering. We are committed to providing the highest quality products and services, empowering tow truck operators to perform their duties with greater confidence and efficiency.
Excellent Customer Service Experiences
Multiple reviewers have praised the company for their exceptional customer service. They have been described as "amazing, " "extremely friendly and personable, " and "professional." One reviewer appreciated the help they received when they locked their keys in their car, with the company arriving within 30 minutes and even taking the time to help them set up their keyless entry. Another reviewer was impressed by the staff's willingness to go above and beyond for everyone who walks through the front door.
Positive Feedback on Products and Services
Reviewers have also praised the company's products and services, with one reviewer stating that they make "really neat high-quality products for the Towing Industry." Another reviewer recommended the company for metal fabrication, describing them as "clean" and "attentive." Additionally, one reviewer had a positive experience with the company's tour, which helped them learn about implementing lean practices at their workplace.
Concerns about Treatment of Military Veterans
One reviewer expressed disappointment and frustration with the company, stating that they take advantage of military veterans. This concern is a significant one and may impact the company's reputation and trust with potential customers.
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