Hi-Tech Automotive has been serving the Mokena, IL community for over 27 years, providing comprehensive automotive repair, maintenance, and tire services. Family-owned and operated, we take pride in delivering high-quality workmanship, fair prices, and utilizing the best products and parts.
What sets us apart
- Experience and Expertise: Our team of ASE-certified technicians are highly skilled and experienced in all aspects of automotive repair and maintenance.
- Personalized Service: We treat every vehicle as our own, offering individualized attention and solutions tailored to your unique needs.
- Transparent Communication: We provide clear explanations of all issues and repairs before proceeding, ensuring you're always in control.
- Competitive Pricing: We offer competitive prices and work with most major insurance plans.
- Customer Focused: We go above and beyond to ensure your convenience, offering amenities like a comfortable waiting area, night key drop, and convenient online scheduling.
General Repairs & Maintenance
- Oil changes and lubrication
- Brake repair and replacement
- Wheel alignment and balancing
- Engine diagnostics and repair
- Tune-ups and emissions testing
- Transmission service and repair
- Electrical system repair
- Cooling system repair
Specialty Services
- Nitrogen tire filling
- Tire sales and installation
- Custom wheel and tire packages
- 24/7 Roadside Assistance and Towing services
Additional Offerings
- Online scheduling and instant quotes
- Financing options available
- Comprehensive automotive and tire coupons
- Detailed repair reports for your records
Experience the Hi-Tech Difference
At Hi-Tech Automotive, we believe in building lasting relationships with our customers. We treat you like family, offering personalized service, honest recommendations, and fair prices. Choose a shop that prioritizes your safety, convenience, and vehicle performance.
Schedule your appointment online today and experience the Hi-Tech difference!
Red Flags and Disappointments
Several reviewers have had negative experiences with Hi-Tech Automotive, citing issues with customer service, pricing, and repair work. Some reviewers have reported being overcharged, with one reviewer stating that the shop was $200 higher than other quotes for the same repairs. Others have reported feeling pressured to buy unnecessary repairs, with one reviewer stating that the shop tried to sell them $6,000 worth of services they didn't need.
Mixed Reviews
However, not all reviews have been negative. Some reviewers have praised the shop's clean workspace, friendly staff, and excellent work. One reviewer has stated that the shop has done excellent work on their cars, including a Ferrari and a Jeep.
Concerns with Labor Rates
One reviewer was shocked to find out that the shop's labor rates were the highest they had ever seen. Another reviewer was overcharged for oil changes, with the shop refusing to apply a coupon to the customer's next visit.
Poor Customer Service
Several reviewers have reported experiencing poor customer service from the shop's staff. One reviewer was treated condescendingly and rudely when they called to get a quote for tires, while another reviewer felt that the service writer was abrasive and had an awful attitude.
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