MD Auto has proudly served the Patchogue community for over 40 years, providing reliable and trustworthy auto repair and collision repair services. We are an independently owned and operated facility dedicated to partnering with you to protect the safety and reliability of your vehicle investment.
Our Mission
Our mission is simple: to partner with you to protect the safety and reliability of your vehicle investment. We are committed to providing thorough inspections, quality information, and the best solutions for maintaining and repairing your vehicle.
What Sets Us Apart
- Exceptional Customer Care: Our team will listen to your questions and concerns, understanding your needs and those of your vehicle. We communicate clearly and concisely, ensuring you understand the diagnosis and recommended repairs.
- Unparalleled Warranty: We stand behind our work with a comprehensive 2-year/24,000-mile warranty on most repairs, offering you peace of mind.
- Skilled Technicians: Our technicians are ASE Certified and receive ongoing training to stay abreast of the latest industry advancements.
- Relationship-Driven Approach: We value our relationships with our customers and prioritize open communication throughout the repair process.
Quality Services
At MD Auto, we offer a wide range of auto repair and collision repair services, including:
- General Repairs: Oil changes, tune-ups, brake repair, exhaust system repairs, and electrical repairs.
- Collision Repair: Comprehensive repairs for all types of damage, from minor dents and scratches to major structural damage.
- Diagnostic Services: Accurate diagnosis of electrical, mechanical, and performance issues.
- Preventative Maintenance: Regular inspections and maintenance plans to keep your vehicle running smoothly and efficiently.
Quality you can trust, service you deserve. Contact MD Auto today and experience the difference!
Overall Experience
The majority of customers have reported a very positive experience with MD Auto Repair & Towing. They have praised the company's friendly and knowledgeable staff, honest and reliable service, and high-quality work.
Service Quality
Many customers have expressed their satisfaction with the service they received, highlighting the courtesy and expert service provided by the staff. They appreciate the thorough explanations of the work needed and the transparency of the repair process.
Customer Service
The company's commitment to customer satisfaction is evident in the way they handle customer concerns. Customers have praised the staff for being friendly, approachable, and willing to go the extra mile to ensure their satisfaction.
Trust and Reliability
Several customers have expressed their trust in the company, citing their honesty and reliability as key factors in their decision to return for future repairs. They appreciate the company's willingness to stand by their work and provide a warranty for their services.
Negative Experience
One customer reported a negative experience with the company, citing poor customer service and a lack of follow-up after an incident involving one of their drivers.
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