Experience the Mace's difference: safety, efficiency, and value!
A Legacy of Reliable Towing and Transport Services Since 1965
Marx Towing, Inc. has been a trusted name in towing and transport services throughout the Gilroy, Morgan Hill, Hollister, and South San Jose areas for over 50 years. Founded in 1965 by Harry Marx, we have evolved into the premier towing and recovery business in the region under the leadership of Frank LaCorte.
Experienced and Dedicated Team
Our team of technicians are highly trained and experienced in all aspects of towing, transport, and roadside assistance. We prioritize safety and professionalism, ensuring the highest level of expertise and care for every customer. We continue to invest in rigorous training programs to stay ahead of industry standards.
Wide Range of Services
Marx Towing offers a comprehensive range of services to meet all your transportation needs, including:
- Towing: Light, medium, and heavy-duty towing services for all types of vehicles.
- Transport: Safe and secure transport of vehicles, boats, and other equipment.
- Extractions: Assistance with stuck vehicles, including flat tires, dead batteries, and locked keys.
- Storage: Secure storage solutions for vehicles and equipment.
- Battery Service: Quick and efficient battery installations and jump starts.
- Tire Change: On-site tire repair or replacement services.
- Lockout: Professional lockout services for cars, trucks, and other vehicles.
Customer-Focused Approach
We understand that every situation is unique, which is why we take a customer-focused approach to every call. We provide clear and concise communication throughout the process, keeping you updated on arrival times and estimated completion times. Our courteous and compassionate staff are dedicated to minimizing your stress and ensuring a positive experience.
A Commitment to Excellence
Customer satisfaction is our top priority. We are dedicated to offering competitive prices, transparent billing, and prompt response times. We are also proud to be members of the American Automobile Association (AAA), Certified Tow Truck Association (CTTA), and WreckMaster, demonstrating our commitment to industry standards.
Towing Services Review Summary
Poor Experience with Marx Towing
- Several users reported poor experiences with Marx Towing, citing issues such as being left stranded, unhelpful drivers, and misleading communication with insurance companies.
- Some users experienced long wait times, with one user waiting for 6 hours and never receiving assistance.
- One user reported being charged an exorbitant amount ($14,100) for only 2 hours of work.
Mixed Experiences with Drivers
- Some users reported positive experiences with Marx Towing drivers, praising their helpfulness and professionalism.
- However, other users reported negative experiences with drivers, citing unhelpfulness and a lack of communication.
Reimbursement and Pricing Issues
- Some users experienced issues with reimbursement, with one user reporting that Marx Towing tried to extort additional money from a small business owner.
- Pricing was also a concern for some users, with one user reporting being charged $14,100 for only 2 hours of work.
Positive Experiences
- Some users reported positive experiences with Marx Towing, citing prompt and helpful service from drivers and staff.
- Several users praised the helpfulness and professionalism of specific drivers, including Jacob, Sebastian, and Johnny.
Be the first to review Marx Towing.
Write a Review
