At Desert Towing Service, we take pride in being the largest and most respected towing and emergency roadside assistance operator in the region. With a fleet of modern, late-model vehicles and a team of expertly trained technicians, we are committed to providing top-notch service to our customers. Our history dates back to 1998, when we first began servicing the communities of Victorville, Apple Valley, and Hesperia. Over the years, we have grown to become a leading provider of roadside assistance and towing services throughout the High Desert and Inland Empire.
Our Services
At Desert Towing Service, we understand that breakdowns can happen at any time, which is why we are available 24 hours a day, 7 days a week, including holidays. Whether you're stranded on the side of the road or need assistance with a heavy-duty trailer, our team is equipped to handle any situation. Our extensive fleet of light, medium, and heavy-duty tow trucks and wreckers is designed to handle everything from small passenger vehicles to large RVs and commercial trucks.
Emergency Roadside Assistance
We offer a range of emergency roadside assistance services to get you back on the move quickly and safely. From dead batteries and out-of-gas to lockouts and tire changes, our expert technicians are trained to handle all types of roadside emergencies. Our vehicles are equipped with state-of-the-art technology, including GPS monitoring, to ensure that we arrive on the scene promptly and efficiently.
Heavy-Duty Towing
For those in need of heavy-duty towing services, we have a team of experienced professionals who are trained to handle even the most complex towing situations. From jump-starting and towing heavy equipment to providing mobile mechanic services, we have the expertise and resources to handle any job. Our fleet of heavy-duty tow trucks and wreckers is equipped with the latest technology and is designed to handle large commercial vehicles, construction equipment, and other heavy-duty equipment.
Testimonials
We take pride in our reputation for exceptional service and customer satisfaction. Here's what some of our satisfied customers have to say:
- "Fast, friendly service and a great price. They really helped me out when I was in a jam." - Jeff M.
- "Awesome service. They were extremely fast and polite. I'd recommend them anytime." - Mike C.
- "I was nervous about the tow, but I'm confident that they'll be happy with the quick, friendly, and knowledgeable service they'll receive." - Chris B.
Contact Us
At Desert Towing Service, we're proud to be the region's largest and most respected towing and emergency roadside assistance provider. If you're in need of our services, please don't hesitate to contact us at (866) 248-6948 or visit our website for more information.
Tow Company Reviews
Pricing and Value
Some reviewers have expressed concerns about the pricing of Desert Valley Towing, with some feeling that the company is taking advantage of people in difficult situations. Maria January and Billy R. specifically mentioned being charged high fees for tow services, with Maria stating that the company charged over $1000 for a single tow. Norman C. and Raquel Zink, on the other hand, reported having positive experiences with the company's pricing.
Customer Service
Several reviewers have critiqued the customer service at Desert Valley Towing, with some reporting poor communication and rudeness from staff. Wario Brothers and Meghan Odom both mentioned encountering unhelpful or condescending employees, while Neil Andersen was unhappy with the lack of availability after hours. In contrast, Dale-Candace Hollick and Malinda Stone Diaz praised the professionalism and courtesy of the company's staff.
Towing and Recovery
Overall, the company seems to have mixed results in terms of their towing and recovery services. Some reviewers, like Norman C. and Reyes L., reported positive experiences with the company's drivers and services, while others, like Jeff G. and Lois Larimore, mentioned issues with towing and storage.
Other Issues
Some reviewers have reported other issues with Desert Valley Towing, including Jean Crumb's experience with her aunt being hung up on while trying to pick up her car, and Billy R.'s story of the company suing his small business.
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