Your reliable oasis in the desert
For over 40 years, Paul & Sons Automotive, Inc. has been a trusted name in the Ridgecrest community, providing comprehensive automotive services and repairs. Located at 140 W. Ridgecrest Blvd, Ridgecrest, CA, our large, full-service facility is equipped to handle all your vehicle's needs. Our team of ASE Certified Master Technicians is dedicated to increasing vehicle reliability and decreasing customer costs through comprehensive vehicle maintenance planning.
Our Mission
At Paul & Sons Automotive, Inc., our mission is to provide exceptional service, reliability, and quality repairs. We strive to build long-term relationships with our customers, based on trust, honesty, and a commitment to excellence. We believe in supporting our community, sponsoring local youth sports and education projects, and promoting continuing education.
Our Services
As a full-service automotive center, we offer a wide range of services, including:
- Vehicle Maintenance: Regular maintenance is essential to ensuring the reliability and longevity of your vehicle. Our expert technicians will help you develop a customized maintenance plan, tailored to your vehicle's specific needs.
- Towing Service: If you're stranded or have a breakdown, our experienced towing service team is here to help. We offer reliable and prompt service to get you back on the road.
- 4x4 Recovery: Whether you're off-roading or stuck in the mud, our expert team can help you recover your vehicle with our state-of-the-art 4x4 recovery equipment.
- Mobile Audio and Multimedia: We offer premium mobile audio and multimedia solutions, designed to enhance your driving experience.
Our Team
Our team of ASE Certified Master Technicians is dedicated to staying up-to-date with the latest technology and innovations in the field. We pride ourselves on our extensive knowledge, expertise, and commitment to excellence. Our goal is to provide you with a hassle-free and exceptional experience, every time you visit us.
Community Involvement
At Paul & Sons Automotive, Inc., we are deeply committed to giving back to our community. We proudly sponsor local youth sports and education projects, and we appreciate the opportunity to serve and support the local community.
Get in Touch
If you have any questions or require assistance, please don't hesitate to contact us. Our dedicated team is always here to help, and we look forward to serving you.
Overall Experience
The majority of customers have had a very positive experience with Paul and Sons, with many praising the professionalism, friendly service, and reasonable prices. The staff, including Brian, Ash, and Nick, have been commended for their exceptional customer service and expertise.
Service Quality
Many customers have reported that the service was quick, efficient, and of high quality. The team was able to diagnose and fix issues promptly, and in some cases, went above and beyond to ensure customer satisfaction.
Communication
Communication is key at Paul and Sons, with staff keeping customers informed throughout the repair process. Some customers appreciated the detailed explanations of the work required and the costs involved.
Unique Services
Paul and Sons offers a range of services, including brake inspections and repairs, and can cater to unique situations, such as assisting visitors from out of town with vehicle issues.
Areas for Improvement
A few customers have reported some issues, including a rude staff member, high diagnosis fees, and a lack of transparency about certain charges.
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