Providing fast and friendly service 24/7
At Big Boy's Towing & Recovery, we pride ourselves on being the go-to destination for all your truck and auto needs in eastern Missouri. With multiple locations in St. Louis, Pacific, Rolla, and Springfield, we are strategically positioned to provide fast and reliable service to our customers. Since our inception, our mission has been to prioritize customer satisfaction, providing competitively-priced and transparent services that take the stress out of unexpected situations.
Our comprehensive range of services includes heavy-duty towing, medium-duty towing, light-duty towing, roadside assistance, private property towing, and truck repair. Whether you're stuck on the side of the road or need to get your vehicle to a mechanic, we've got you covered. We understand the importance of prompt service, which is why our expert team is available 24 hours a day, 7 days a week to lend a helping hand.
Expertise You Can Count On
Big Boy's Towing & Recovery is renowned for its exceptional truck and auto professionalism. With state-of-the-art equipment and lightning-fast response times, we've built a reputation for delivering top-notch services that cater to the specific needs of our customers. As partners with local law enforcement agencies and property owners, we work tirelessly to maintain public and private areas free from unwanted or illegally parked vehicles.
Our Rolla, MO location is uniquely equipped to handle heavy-duty truck repairs, from routine maintenance to complex mechanical fixes. Whether you need an oil change, suspension adjustments, A/C repairs, engine replacements, or any other type of truck repair, our team of experienced technicians has the necessary training, parts, and tools to get the job done right.
Commitment to Customer Care
At Big Boy's Towing & Recovery, we understand that unexpected situations can be stressful and overwhelming. That's why we're dedicated to providing personalized care that puts our customers at ease. From the moment you contact us to the completion of our services, our team is committed to ensuring your experience is seamless, hassle-free, and satisfying.
We're available 24 hours a day, 7 days a week to provide fast and friendly service whenever you need it. Whether you're stranded on the side of the road or need assistance with a high-performance tow, rest assured that our experts have the muscle and expertise to handle any situation.
History and Community
Founded on the principles of customer satisfaction and community involvement, Big Boy's Towing & Recovery has been serving the eastern Missouri region for many years. We're proud to be part of this vibrant community, and our commitment to giving back is evident in our involvement in local events and charitable initiatives.
Get in Touch
Whether you're in need of towing, truck repair, roadside assistance, or any other service, Big Boy's Towing & Recovery is here to help. With multiple locations and a team of experts ready to assist, we're the perfect solution for all your truck and auto needs. Contact us today to learn more about our services and experience the Big Boy's difference for yourself.
Overall Experience
The majority of reviewers have a positive experience with Big Boy's Towing & Recovery, praising their professionalism, efficiency, and customer service. A few reviewers, however, had negative experiences, citing poor communication, unprofessional behavior, and difficulty in resolving issues.
Positive Comments
Reviewers praised the company's prompt and courteous service, with many mentioning specific employees who went above and beyond to help them. They also commended the company's ability to handle a range of tasks, from towing and battery services to equipment transportation.
Negative Comments
Some reviewers had issues with communication, citing long wait times, unreturned calls, and a lack of respect from company representatives. Others were unhappy with the company's towing procedures, including taking vehicles to impound lots without notice or consent. One reviewer had a particularly negative experience, citing poor customer service and a lack of accountability.

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