Your Time is Valuable, We'll Get You Back on the Road ASAP!
Passionately Serving the Community with Compassion and Expertise
J & M Towing stands tall as a trusted name in towing and recovery throughout New Jersey. Founded in 1976 by Joe Laborda, our family-owned business has become a beacon of assistance, renowned for its reliable service and compassionate approach. With over 35 years of experience, we have honed our skills and diversified our fleet to tackle any towing, recovery, or roadside assistance situation.
Our Guiding Principles
At J & M Towing, our core values of integrity, responsiveness, and exceptional customer care underpin everything we do. We prioritize:
- Rapid Response: Our team understands the urgency of your situation and is committed to reaching you promptly.
- Courteous Service: We treat every client with respect and empathy, offering personalized attention and guidance.
- Competitive Pricing: We believe in transparent and affordable solutions tailored to your specific needs.
Years of Experience, Extensive Services
Over the years, J & M Towing has expanded its services to cater to a diverse range of needs. Our skilled operators are equipped to handle:
Light, Medium, and Heavy Duty Towing
From minor vehicle issues to colossal machinery, our diverse fleet tackles everything from motorcycles to tractor trailers.
Heavy Equipment Hauling
We safely and efficiently transport large equipment like construction machinery, concrete mixers, and even loaded trash trucks.
Roadside Assistance
From flat tires to dead batteries, our experienced technicians are prepared to handle any roadside emergency.
Specialized Services
Beyond traditional towing, we offer unique services like long-distance towing, flatbed towing, and even underwater recovery.
Always Here for You
At J & M Towing, we are dedicated to providing peace of mind and a supportive presence during challenging times. With our unwavering commitment, prompt response times, and competitive prices, we strive to make your experience as painless and efficient as possible. Contact us today and discover the difference J & M Towing can make.
Service and Professionalism
Many customers have had positive experiences with J&M Towing, praising their professionalism, courtesy, and prompt service. Several reviewers have noted that they were quick to respond to their calls, even in emergency situations. The company has also received positive feedback for their honesty, knowledge, and accuracy.
Communication and Customer Service
However, some customers have reported negative experiences with J&M Towing, citing poor communication and customer service. One reviewer was left frustrated with a 2-hour wait time and continued messages that the tow truck was close by. Another reviewer felt that the company's charges were unclear and not transparent.
Cost and Billing
A few reviewers have also expressed concern about the company's billing practices, including the additional costs for storage and mileage. One reviewer reported being charged $95 for a 3.2-mile tow, while another reviewer felt that the company's storage fees were unclear and arbitrary.
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