Your Peace of Mind is Our Priority
At Lone Star Wrecker, we understand that our customers expect more than just a tow truck service - they expect a partner that can handle any breakdown or emergency with ease and professionalism. That's why we've built a reputation on providing exceptional towing and recovery services to the people of Lubbock and surrounding areas.
Our Story
With years of experience in the towing industry, our team has developed a deep understanding of what our customers need - reliability, expertise, and a commitment to getting them back on the road as quickly as possible. Whether it's a tow truck service, wrecker service, or roadside assistance, we're here to help.
Our Services
At Lone Star Wrecker, we offer a wide range of services designed to meet the unique needs of our customers. Our services include:
Heavy Duty Towing: We specialize in towing large equipment, including construction equipment, oil field trucks, and semis. Our team has the expertise and equipment to handle even the most complex towing needs.
Light to Medium Duty Towing: Whether you need to transport a car or a small truck, we've got you covered. Our light to medium duty towing services are designed to be fast, reliable, and affordable.
Towing and Recovery: We understand that breakdowns can happen at any time, which is why we offer 24/7 tow truck and wrecker services. Our team is equipped to handle any recovery situation, from simple towing to more complex recoveries.
Roadside Assistance: We know that breakdowns can be stressful, which is why we offer roadside assistance services, including jump starts, lockout service, and gas delivery.
Construction Equipment Towing: Whether you need to transport a backhoe, bulldozer, or other heavy equipment, we've got the expertise and equipment to get the job done.
Oil Field Towing: We understand the importance of keeping oil fields running smoothly, which is why we offer specialized towing and recovery services for oil field equipment.
Farm Equipment Towing: From tractors to combines, we've got the expertise and equipment to handle all types of farm equipment.
Towing and Recovery in Lubbock and Beyond
At Lone Star Wrecker, we're proud to serve the people of Lubbock and the surrounding areas. Our team is dedicated to providing exceptional service, expertly handling even the most complex towing and recovery needs. Whether you're in Lubbock, Wolfforth, Plainview, Littlefield, Muleshoe, Levelland, Post, Crosbyton, Shallowater, Idalou, Brownfield, Slaton, Tahoka, or beyond, we're here to help. Contact us today to learn more about our services and how we can assist you.
Overall Experience
Reviews for Lone Star Wrecker range from extremely positive to highly negative, highlighting a lack of consistency in their services. While some customers had positive experiences with punctual and professional services, others faced significant issues with professionalism, pricing, and treatment.
Services and Pricing
Some customers reported positive experiences with services such as car towing and tire changes, while others felt nickel-and-dimed with unexpected fees. One reviewer was shocked by a price of $325 upfront, which led to a dispute with the service provider. Another reviewer had an issue with their vehicle being taken to an unauthorized location, which caused additional problems.
Communication and Professionalism
Several reviewers had issues with the professionalism of Lone Star Wrecker's staff. One reviewer reported being hung up on after disputing a price, while another reviewer felt belittled by a service provider. In contrast, some reviewers praised staff members for being friendly and helpful.
Conclusion
Reviews for Lone Star Wrecker are highly variable, with a mix of positive and negative experiences. While some customers had excellent service, others had significant issues with pricing, professionalism, and communication.
Be the first to review Lone Star Wrecker.
Write a Review
