Providing Reliable Towing Services for Our Community
Welcome to Mericle's Towing, LLC, the premier towing and roadside assistance service company in Shreveport and Bossier City. With over 20 years of experience in the industry, we have established ourselves as the go-to service provider for stranded drivers in the area. Our team of certified, professional, and friendly tow truck drivers is dedicated to providing top-notch services 24 hours a day, 7 days a week.
Our Services
At Mericle's Towing, we understand that emergencies can happen at any hour. That's why we offer a range of services to meet your needs, including:
- Heavy-duty towing: Our heavy-duty tow trucks are equipped to handle large and heavy vehicles, including tractor-trailers and equipment haulers.
- Light-duty towing: Our light-duty tow trucks are perfect for smaller vehicles, such as cars, trucks, and SUVs.
- Medium-duty towing: Our medium-duty tow trucks offer a balance between power and maneuverability, making them ideal for towing smaller trucks and vans.
- Landoll towing: Our Landoll tow trucks are specifically designed for hauling large equipment, such as construction equipment and agricultural machinery.
- Lowboy hauling: Our lowboy haulers are designed for hauling oversized loads, such as heavy machinery and construction equipment.
We also offer a range of roadside assistance services, including:
- Lockouts: If you've locked your keys in your vehicle, we'll be there to help you get back on the road.
- Tire changes: We'll change your tire or help you change it yourself, if you're more comfortable doing it yourself.
- Light road service repairs: Our technicians can perform minor repairs to get your vehicle back in working order.
- Jump starts: If your battery is dead, we'll give you a jump start to get you back on the road.
- Fuel delivery: If you're low on fuel, we'll deliver enough to get you to the nearest gas station.
Why Choose Us
At Mericle's Towing, we're committed to providing high-quality service at a low cost. We understand that unexpected car troubles can be stressful and expensive, which is why we strive to make our services as affordable as possible. Our tow truck drivers are professional, friendly, and knowledgeable, and they'll work quickly to resolve your issue and get you back on the road.
What Our Customers Say
Don't just take our word for it - our customers say it best. We pride ourselves on our fast, comfortable, and helpful service, and our customers have come to expect the same level of service every time they use us. From Eddie Wright to Claire Alford to Janel Lee, our customers rave about our services and the peace of mind they bring.
Contact Us
If you need towing or roadside assistance services in Shreveport or Bossier City, don't hesitate to contact us. Our friendly and knowledgeable staff is always here to help, 24 hours a day, 7 days a week.
Overall Experience
The reviews of Mericles Towing LLC are mostly positive, with customers praising the company's prompt response, excellent customer service, and professionalism.
Praise for Dispatchers and Drivers
Many reviewers praised the dispatchers for their excellent customer service, keeping them informed about the status of their tow, and being professional. The drivers were also commended for their politeness, friendliness, and efficiency in towing vehicles.
Positive Experiences
Several reviewers had positive experiences with Mericles Towing, including quick responses to their towing needs, fair pricing, and professional service. Some reviewers even mentioned specific drivers who went above and beyond to help them.
Negative Experiences
However, a few reviewers had negative experiences with the company, including issues with the company's policy on drive shaft removal, poor communication, and rude customer service.
Common Complaints
The most common complaints were related to poor communication, long wait times, and unprofessional behavior from dispatchers or drivers.
