At Shield Towing San Antonio, we understand that emergencies don't always wait for convenient times. Whether you've locked yourself out of your car, run out of fuel, or experienced a more serious breakdown, our team of highly trained professionals is here to offer fast, reliable, and affordable towing services 24/7.
Our Services
We provide a comprehensive range of services to meet all your roadside assistance needs, including:
- Local and Heavy-Duty Towing: We can handle all types of vehicles, from sedans to large trucks and SUVs.
- Emergency Towing: We respond quickly to emergencies, whether you're stranded on the roadside or in an unsafe situation.
- Car Lockout Assistance: We'll get you back into your vehicle quickly and efficiently, without causing damage.
- Flat Tire Repair: We can repair or change your flat tire quickly and safely, getting you back on the road in no time.
- Jump Starts: Our team can quickly jump-start your vehicle and get you back on the road.
- Fuel Delivery: We'll deliver fuel directly to you, so you don't have to wait for a gas station.
- Off-Road Recovery: We have the equipment and experience to safely recover your vehicle from any difficult situation.
Why Choose Shield Towing San Antonio?
- Experienced and Certified Team: Our team is highly trained and certified in all aspects of towing and roadside assistance.
- Fast Response Times: We understand the importance of swift assistance, and we respond to calls promptly.
- Competitive Pricing: We offer competitive rates for all our services, ensuring that you get the best value for your money.
- Customer Focused Service: We prioritize excellent customer service and treat every client with respect and professionalism.
Areas We Serve
We proudly serve the San Antonio area, including:
- Downtown San Antonio
- Hollywood Park
- Kirby
- Leon Valley
- Live Oak
- Timberwood Park
- Universal City
- Alamo Heights
Contact Us Today
For reliable, fast, and affordable towing services in the San Antonio area, choose Shield Towing San Antonio. Contact us today at (210) 263-1175 or visit us at our website for more information.
Speed and Efficiency
The towing company receives praise for their speed and efficiency. Several reviewers mention that they arrived quickly and got the job done promptly. Jonathan Longoria mentions that the company was "fast and efficient" and that the driver was good service. Stephen M. Lebel praises the company's expert handling of his motorcycle, saying that it arrived at its destination without a scratch.
Poor Communication
Several reviewers complain about poor communication from the company. Anthony Minyard waited over an hour for the driver to call, and when he finally did, the driver cancelled the service. Michael Withrow and Natasha Chapa both mention multiple times being told that the tow truck driver would call, only to never receive a call. Christopher Bears was left on hold for three minutes without speaking to someone, and when he finally spoke to someone, the representative was rude and hung up on him.
Variation in Pricing
Repricing and unexpected charges are a common issue with this company. Sarah Stratton was given a quote of $180 for a 10-minute drive, and Natasha Chapa was charged $75 for a service call that was never used. Alex Mendoza was told it would take 40 minutes to move them to a nearby hotel, but it took an hour, and the company charged them $120.
Mixed Reviews
While some reviewers have excellent experiences with the company, others have terrible ones. Authors Jake Singleton and Martha Jordan praise the company's professionalism and excellent service, while Wreckage Remains and Justin Cavasos mention that the company was reliable and got the job done quickly. On the other end, Anthony Minyard, Michael Withrow, Sarah Stratton, Natasha Chapa, and Christopher Bears all have extremely negative reviews.
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