When You Need a Helping Hand, We're Here to Help!
At Performance Towing & Recovery, LLC, we are committed to providing comprehensive and reliable towing services and roadside assistance throughout Manchester, Bedford, Hooksett, and beyond. Our team of experienced technicians and dedicated customer service representatives are dedicated to getting you back on the road safely and efficiently.
Our Services
We offer a comprehensive range of towing and roadside assistance services to address any situation imaginable. Some of our most commonly requested services include:
Flatbed Towing: Secure transportation for disabled vehicles to safety or repairs.
Roadside Assistance: Quick response to emergencies like flat tires, dead batteries, and locked keys.
Gas Delivery Service: Get a refill of your empty fuel tank directly on the road.
Jump Start Service: Get a jump start to your dead battery and get back on the move.
Long-Distance Towing: Efficient transportation of your vehicle over long distances.
Parking Enforcement: Professional assistance with illegal parking situations.
Licensed and Experienced Technicians
Our team of certified technicians are highly skilled in all aspects of towing and roadside assistance. We prioritize safety and adhere to strict industry standards in every service we perform.
Affordable and Transparent Pricing
We understand the importance of transparency when dealing with unexpected automotive issues. Our rates are competitive and upfront, so you can rest assured that there are no hidden fees or surprises.
Community Commitment
As a locally owned and operated business, we take pride in serving our community. We are dedicated to providing reliable and responsive service to our neighbors, ensuring a safe and secure experience for everyone.
Communication Issues
Several reviewers have expressed frustration with the company's communication methods. Some reviewers were left waiting for extended periods of time without receiving an update on the status of their vehicle. Additionally, some drivers were accused of being unprofessional and refusing to provide clear information.
Towing Issues
Multiple reviewers have complained about the company's towing practices. Some reviewers' vehicles were towed without permission, while others were damaged during the towing process. Some reviewers were also left without a way to contact the company or locate their vehicle after it was towed.
Employee Behavior
Some reviewers have reported poor behavior from company employees. One reviewer was accused of being hostile and refusing to respond to their questions, while another reviewer reported that an employee attempted to tow their vehicle withoutpermission.
Professionalism
Some reviewers have criticized the company for lacking professionalism. One reviewer reported that an employee laughed at their misfortune, while another reviewer accused the owner of being loud and defensive when confronted about an issue.
Positive Experiences
However, a few reviewers did report positive experiences with the company. One reviewer praised the driver and operator for being friendly and going above and beyond to help. Another reviewer reported that the owner personally reached out to resolve an issue.
