When You Need a Helping Hand, We're Here to Help!
At Civic Center Towing Transport & Road Service, we have been dedicated to providing top-notch towing, roadside assistance, and transportation services to the Greater San Francisco Bay Area for over five decades. Our commitment to excellence has earned us a reputation as one of the most reliable and trustworthy towing companies in the region.
Our History and Mission
Founded in 1967 as a family-run gas station in Richmond, California, we have since grown and expanded our services to meet the ever-evolving needs of our customers. Our mission is to provide exceptional service, value, and satisfaction to our customers while maintaining a culture of quality, integrity, and professionalism.
Our Capabilities
Our fleet is composed of state-of-the-art tow trucks, wreckers, and service vehicles, equipped with the latest technology and equipment to handle a wide range of services, including:
- Light to heavy-duty towing and recovery
- Mobile repair services
- Private property towing
- Motor club towing
- CSAA contractor services
- Lowboy service
- Storage facility services
- Fuel delivery
- Tire change
- Jumpstarts
- Lockouts
- Vehicle and equipment battery replacement
Our Team
Our team of service professionals has undergone extensive training and certification from the most prestigious national training organizations. Our towing operators are Hazmat certified and TWIC documented, ensuring the highest level of expertise and professionalism. Our skilled mechanics are equipped with mobile diagnostic equipment to assist with roadside repairs and maintenance.
Why Choose Us
At Civic Center Towing Transport & Road Service, we pride ourselves on our commitment to exceptional service, quality, and customer satisfaction. We understand that our customers are the backbone of our business, and we strive to build long-term relationships by providing fast, professional, and courteous service 24/7.
Emergency Roadside Assistance
In the event of an emergency, you can count on us for rapid response. Our trucks are finely tuned to navigate even the toughest terrains, and our team of experts is equipped to handle any situation with professionalism and expertise.
Private Property Towing
If you own private property, we can help protect it from unlawfully parked vehicles. We perform private property towing at the highest professional standards, adhering to all regulations established by the state of California.
Transport Service
Specializing in fast and secure automotive transports, we can transport any size vehicle, light to heavy, from anywhere in the Bay area. We are prepared to perform flawless transport service throughout the Bay Area, even up to 100 miles away.
Get in Touch
If you require our services, please do not hesitate to contact us. Our team of experts is available 24/7 to assist with any towing, roadside assistance, or transportation needs.
Poor Customer Service
Many reviewers have experienced poor customer service at Civic Center, with several mentioning rude and unhelpful staff members. Some reviewers were met with defensiveness and attitude when asking questions, while others were ignored or dismissed.
Charges and Fees
Several reviewers have complained about excessive charges and fees, with some being charged hundreds of dollars for services that were not provided or were not satisfactory. Some reviewers felt that the company was a "scam" and that they were being taken advantage of.
Lack of Communication
Reviewers have mentioned that they were not kept informed about the status of their vehicles, and some were not even notified that their cars had been towed. This has led to frustration and disappointment.
Positive Experiences
A few reviewers have had positive experiences with Civic Center, with some mentioning kind and helpful staff members. One reviewer was impressed with the quick and efficient service, while another was appreciative of the staff's willingness to go above and beyond to help.
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