Safely transporting your property with utmost care and respect
Captain Towing is a reliable and trusted towing company serving the South Metro of Minneapolis and surrounding areas. With over 14 years of experience, we offer comprehensive towing and roadside assistance services to both residential and commercial clients. Our team is committed to providing efficient, professional, and affordable services 24/7.
Towing Services
- Light and medium-duty towing
- Heavy-duty towing
- Cut and program keys
- Private property lot management
Roadside Assistance
- Flat tire change
- Vehicle unlock
- Battery jumpstart
- Fuel delivery
- Lights and battery diagnostics
Specialized Services
- Emergency services
- Vehicle transport and recovery
- Transport of personal belongings
Community Involvement
As a locally owned and operated business, we take pride in supporting our community. We actively engage in local initiatives and events to give back to the people we serve. We believe in creating a positive impact through our services and actions.
Why Choose Captain Towing?
- Experience and Expertise: Our team of certified and experienced professionals is highly skilled in all aspects of towing and roadside assistance.
- Prompt Service: We understand the importance of time and respond promptly to all calls.
- Competitive Rates: Our services are competitively priced, ensuring that you get the best value for your money.
- Customer Satisfaction: Our commitment to providing exceptional customer service is second to none.
Call Us Today!
If you ever need emergency roadside assistance or professional towing services, don't hesitate to contact Captain Towing. Our team is always ready to assist you and get you back on the road as soon as possible.
Illegitimate Towing Practices
Multiple reviewers have reported questionable and possibly illegal towing practices by Captain Towing. The company allegedly works with apartment complexes to tow vehicles, even when the vehicle owners have valid parking passes. This is a clear violation of parking regulations and has resulted in numerous disputes and negative reviews.
Lack of Professionalism and Intimidation
Some reviewers have reported being subjected to bullying and intimidation tactics by Captain Towing employees. One reviewer was berated and insulted by an "operations manager" who accused him of lying about working for a competitor towing company. This behavior is completely unacceptable and raises concerns about the company's treatment of customers.
Unreasonable Fees
Reviewers have also reported being charged exorbitant fees for towing and storage services. One reviewer was charged $320 to retrieve his vehicle, while another was billed $340. These fees are significantly higher than what other towing companies would charge for similar services.
Perception of Scam Artists
Some reviewers have reported feeling that Captain Towing is engaged in illegal or unethical activities. One reviewer described the company as "scam artists" and advised others to avoid them. This perception is based on the company's questionable business practices and lack of transparency.
Disability Discrimination
One reviewer reported being towed from a parking lot despite having a disability and being told by management that it was okay to park there. This incident raises concerns about disability discrimination and the company's treatment of customers with disabilities.
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